We make sharing resources of cooperatives easier than ever and connect it with smart IoT.

Project Introduction

The modern online platform to share resources in quarters easily. Incorporating multiple sharing offers, flexible access rights, memberships and pricing groups as well as physical access.Connecting digital and analogue worlds.

Project Overview

Year

Feb, 2020
– today

Services

Strategy, Evaluation, Branding, UX Design, UI Design, Platform Development, Backend & Data Management, Architecture, Infrastructure

UI/UX Stack

Figma,
Miro,
Notion

Tech Stack

ReactJS, NextJS, Typescript, NodeJS, MongoDB, Fastify, Sentry

Methodology

Project Methodology

Challenge

Supporting multiple organisations to develop a community vision on how to live and act modern digital quarters. And bring it to life.

Approach

Talking to stakeholders and key users. Being patient and empathetic. Using methods and frameworks like design thinking, formative and summative Usability evaluations etc. Implementing a modern, lean and agile product development cycle. Ideate, prototype, fail, iterate and solve.

Results

An easy to use online platform which reflects complex physical requirements and supports in making sharing and booking as straightforward and fun as possible.

Story

Project Overview

2020-Today

Bringing It all together

In February 2020 the Munich housing cooperatives reached out to us to identify an appropriate solution to their needs in digitalization.

The domains included booking of shared resources, participation, discovery and exchange in quarters as well as co-working, energy management and mobility.

We therefore set up the strategy and processes to analyse and evaluate their needs.

We brought multiple organisations together, organised and facilitated workshops with stakeholders and spoke to a multitude of people and providers to evaluate existing solutions.

We then decided to start a brand an independent and brand new platform and up until now support from strategy and shaping the business model to constantly evolving the platform and its products.

Stakeholder workshops

Business Modelling

Business Strategy

Requirement Analysis

Market Research

Concept & Innovate

We conducted more than 20 interviews with representatives of our target groups.

This way we identified more than 50 requirement domains including up to 20 sub areas which we afterwards transformed into usage and system requirements.

Based on extensive market and product research we began to translate our findings into process schemas and information architectures, came up with solutions drafts in the form of wireframes and user journeys and validated them in user tests and interviews.

Usability Evaluation

Service Design

Usage and Feature Design

Information Architecture

Design & UI

From our previous steps we were now able to derive needs for our interfaces in terms of semantic and visual requirements.

The user test results were used to create an intuitive approach to discover and interact with the platform while aligning with common usage patterns.

UI kits were used to quickly draft complex information hierarchies and through iterations we moved to highly sophisticated clickdummy prototypes which were constantly validated in tests and interviews with our stakeholders.

We put a lot of detail into bringing our new brand to life in look and feel of the product.

Interface Design

Information Design

Visual Design

Tech integration, Operations and Extension

We started with a modular setup to get up and running as soon as possible as well as testing and fixing implemented features.

With our lean and agile development team we started with three products all built internally on state-of-the-art Typescript, React and NodeJS frameworks: Administration Frontend, Customer Frontend and Backend.

Since our beta launch in 2020 we constantly improve existing features and add new modules in our sprints from discovery to delivery.

To always provide the technical layers actually needed we are also in charge to manage the infrastructure, moving from technical prototype to scalable clusters as well as monitoring, reporting and managing incidents.

Technical Architecture

Software Development

IT Quality Assurance

Continuous Integration

Monitoring & Reporting

Maintenance

Extension

IT Infrastructure

Operations

IT Security

Highlights

Klink AppEase of use

Sharing
Easily get access to commonly used resources close to you while booking at home or on the go.

Intuitive and solid
We deliver high class user experience known from industry leaders on sustainable infrastructure built for humans.

Klink KioskSharing access on-site

Kiosk UICustom tailored interface to control on-site machines to provide keys and tools by opening depots on user input.

Fully integratedFrom strategy, kick-off and prototyping to full integration on-site and in the admin panel we worked with the client and third-party providers.

Klink AdministrationManaging made easy

FlexibleWell-planned components allow for reusing and fast integration. This way we are able to shape the products to changing requirements

Powerful
Custom built administration interface to control and manage resources on

Let’s hear some words from Klink.

Nua Studios sind seit der ersten Idee für Klink bis hin zum laufenden Betrieb eine wertvolle Unterstützung für uns. Dank des vielfältig aufgestellten Teams konnten sie Aufgaben von Konzeption über UX-/UI-Design bis hin zur Entwicklung und zum Betrieb übernehmen. Abhängig von der Produktreife haben wir so immer genau die Hilfe erhalten, die wir benötigt haben.

Besonders beeindruckend ist nicht nur die Flexibilität, sondern auch die exzellente Zusammenarbeit im Team, die stets funktional und gut abgestimmt ist.

Anja Richard

Product Manager · Klink

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